netsupport | hxxp://geo[.]netsupportsoftware[.]com

Analysis

max time kernel
149s
max time network
151s
platform
windows10-2004_x64
resource
win10v2004-20240412-en
resource tags

arch:x64arch:x86image:win10v2004-20240412-enlocale:en-usos:windows10-2004-x64system
submitted
23/04/2024, 14:44

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General

Target

http://geo.netsupportsoftware.com

Score

10^/10

netsupport rat

Malware Config

Signatures

NetSupport
NetSupport is a remote access tool sold as a legitimate system administration software.
rat netsupport

Enumerates system info in registry 2 TTPs 3 IoCs

Query Registry

T1012

System Information Discovery

T1082

description	ioc	Process
Key value queried	\REGISTRY\MACHINE\HARDWARE\DESCRIPTION\System\BIOS\SystemManufacturer	msedge.exe
Key value queried	\REGISTRY\MACHINE\HARDWARE\DESCRIPTION\System\BIOS\SystemProductName	msedge.exe
Key opened	\REGISTRY\MACHINE\HARDWARE\DESCRIPTION\System\BIOS	msedge.exe

Suspicious behavior: EnumeratesProcesses 10 IoCs

pid	Process
3992	msedge.exe
3992	msedge.exe
4376	msedge.exe
4376	msedge.exe
3892	identity_helper.exe
3892	identity_helper.exe
1692	msedge.exe
1692	msedge.exe
1692	msedge.exe
1692	msedge.exe

Suspicious behavior: NtCreateUserProcessBlockNonMicrosoftBinary 6 IoCs

pid	Process
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe

Suspicious use of FindShellTrayWindow 25 IoCs

pid	Process
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe

Suspicious use of SendNotifyMessage 24 IoCs

pid	Process
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe
4376	msedge.exe

Suspicious use of WriteProcessMemory 64 IoCs

description	pid	Process	procid_target
PID 4376 wrote to memory of 4500	4376	msedge.exe	84
PID 4376 wrote to memory of 4500	4376	msedge.exe	84
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 528	4376	msedge.exe	85
PID 4376 wrote to memory of 3992	4376	msedge.exe	86
PID 4376 wrote to memory of 3992	4376	msedge.exe	86
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87
PID 4376 wrote to memory of 4860	4376	msedge.exe	87

C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --single-argument http://geo.netsupportsoftware.com
1⤵
- Enumerates system info in registry
- Suspicious behavior: EnumeratesProcesses
- Suspicious behavior: NtCreateUserProcessBlockNonMicrosoftBinary
- Suspicious use of FindShellTrayWindow
- Suspicious use of SendNotifyMessage
- Suspicious use of WriteProcessMemory
PID:4376
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=crashpad-handler "--user-data-dir=C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data" /prefetch:7 --monitor-self-annotation=ptype=crashpad-handler "--database=C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Crashpad" "--metrics-dir=C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data" --annotation=IsOfficialBuild=1 --annotation=channel= --annotation=chromium-version=92.0.4515.131 "--annotation=exe=C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --annotation=plat=Win64 "--annotation=prod=Microsoft Edge" --annotation=ver=92.0.902.67 --initial-client-data=0xfc,0x100,0x104,0xd8,0x108,0x7ffecfe946f8,0x7ffecfe94708,0x7ffecfe94718
  2⤵
  PID:4500
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=gpu-process --field-trial-handle=2092,3496867032700413811,8194715377245443165,131072 --gpu-preferences=UAAAAAAAAADgAAAQAAAAAAAAAAAAAAAAAABgAAAAAAAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHgAAAAAAAAAeAAAAAAAAAAoAAAABAAAACAAAAAAAAAAKAAAAAAAAAAwAAAAAAAAADgAAAAAAAAAEAAAAAAAAAAAAAAADQAAABAAAAAAAAAAAQAAAA0AAAAQAAAAAAAAAAQAAAANAAAAEAAAAAAAAAAHAAAADQAAAAgAAAAAAAAACAAAAAAAAAA= --mojo-platform-channel-handle=2096 /prefetch:2
  2⤵
  PID:528
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=network.mojom.NetworkService --field-trial-handle=2092,3496867032700413811,8194715377245443165,131072 --lang=en-US --service-sandbox-type=none --mojo-platform-channel-handle=2548 /prefetch:3
  2⤵
  - Suspicious behavior: EnumeratesProcesses
  PID:3992
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=storage.mojom.StorageService --field-trial-handle=2092,3496867032700413811,8194715377245443165,131072 --lang=en-US --service-sandbox-type=utility --mojo-platform-channel-handle=2892 /prefetch:8
  2⤵
  PID:4860
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --field-trial-handle=2092,3496867032700413811,8194715377245443165,131072 --lang=en-US --disable-client-side-phishing-detection --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=6 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=3276 /prefetch:1
  2⤵
  PID:4988
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --field-trial-handle=2092,3496867032700413811,8194715377245443165,131072 --lang=en-US --disable-client-side-phishing-detection --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=5 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=3292 /prefetch:1
  2⤵
  PID:5000
- C:\Program Files (x86)\Microsoft\Edge\Application\92.0.902.67\identity_helper.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\92.0.902.67\identity_helper.exe" --type=utility --utility-sub-type=winrt_app_id.mojom.WinrtAppIdService --field-trial-handle=2092,3496867032700413811,8194715377245443165,131072 --lang=en-US --service-sandbox-type=none --mojo-platform-channel-handle=5248 /prefetch:8
  2⤵
  PID:1200
- C:\Program Files (x86)\Microsoft\Edge\Application\92.0.902.67\identity_helper.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\92.0.902.67\identity_helper.exe" --type=utility --utility-sub-type=winrt_app_id.mojom.WinrtAppIdService --field-trial-handle=2092,3496867032700413811,8194715377245443165,131072 --lang=en-US --service-sandbox-type=none --mojo-platform-channel-handle=5248 /prefetch:8
  2⤵
  - Suspicious behavior: EnumeratesProcesses
  PID:3892
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --field-trial-handle=2092,3496867032700413811,8194715377245443165,131072 --lang=en-US --disable-client-side-phishing-detection --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=8 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=4756 /prefetch:1
  2⤵
  PID:2392
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --field-trial-handle=2092,3496867032700413811,8194715377245443165,131072 --lang=en-US --disable-client-side-phishing-detection --instant-process --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=9 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=4784 /prefetch:1
  2⤵
  PID:532
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --field-trial-handle=2092,3496867032700413811,8194715377245443165,131072 --lang=en-US --disable-client-side-phishing-detection --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=10 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=4700 /prefetch:1
  2⤵
  PID:1616
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --field-trial-handle=2092,3496867032700413811,8194715377245443165,131072 --lang=en-US --disable-client-side-phishing-detection --instant-process --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=11 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=5620 /prefetch:1
  2⤵
  PID:3420
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=gpu-process --field-trial-handle=2092,3496867032700413811,8194715377245443165,131072 --disable-gpu-sandbox --use-gl=disabled --gpu-vendor-id=4318 --gpu-device-id=140 --gpu-sub-system-id=0 --gpu-revision=0 --gpu-driver-version=10.0.19041.546 --gpu-preferences=UAAAAAAAAADoAAAQAAAAAAAAAAAAAAAAAABgAAAEAAAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHgAAAAAAAAAeAAAAAAAAAAoAAAABAAAACAAAAAAAAAAKAAAAAAAAAAwAAAAAAAAADgAAAAAAAAAEAAAAAAAAAAAAAAADQAAABAAAAAAAAAAAQAAAA0AAAAQAAAAAAAAAAQAAAANAAAAEAAAAAAAAAAHAAAADQAAAAgAAAAAAAAACAAAAAAAAAA= --mojo-platform-channel-handle=4704 /prefetch:2
  2⤵
  - Suspicious behavior: EnumeratesProcesses
  PID:1692

C:\Windows\System32\CompPkgSrv.exe
C:\Windows\System32\CompPkgSrv.exe -Embedding
1⤵
PID:4128

C:\Windows\System32\CompPkgSrv.exe
C:\Windows\System32\CompPkgSrv.exe -Embedding
1⤵
PID:1492

Network

MITRE ATT&CK Enterprise v15

Reconnaissance

Resource Development

Initial Access

Execution

Persistence

Privilege Escalation

Defense Evasion

Credential Access

Discovery

Query Registry

T1012

System Information Discovery

T1082

Lateral Movement

Collection

Command and Control

Exfiltration

Impact

Replay Monitor

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Downloads

C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Crashpad\settings.dat

Filesize
152B

MD5
a9519bc058003dbea34765176083739e

SHA1
ef49b8790219eaddbdacb7fc97d3d05433b8575c

SHA256
e034683bc434a09f5d0293cb786e6a3943b902614f9211d42bed47759164d38b

SHA512
a1b67ccf313173c560ead25671c64de65e3e2599251926e33ce8399fde682fce5cb20f36ee330fcd8bb8f7a9c00ef432da56c9b02dfd7d3f02865f390c342b53

Download Submit
C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Crashpad\settings.dat

Filesize
152B

MD5
cb138796dbfb37877fcae3430bb1e2a7

SHA1
82bb82178c07530e42eca6caf3178d66527558bc

SHA256
50c55ba7baeebe1fa4573118edbca59010d659ea42761148618fb3af8a1c9bdd

SHA512
287471cccbe33e08015d6fc35e0bcdca0ec79bebc3a58f6a340b7747b5b2257b33651574bc83ed529aef2ba94be6e68968e59d2a8ef5f733dce9df6404ad7cc5

Download Submit
C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\Preferences

Filesize
6KB

MD5
63c3532857bf03ab978e34a1c32d3e8d

SHA1
3c11385a03a146a267be2ac85f42166917e28b01

SHA256
fc45800b3ab02e13532bd0d70bf75367c864263b65c5c9289b0dd15658d27b4c

SHA512
d03dd0f808b98a39b2195b543d8fa173a1cadc34cf0aef44103f4be8666ffe520966a07fba2ab405af78375f5f241b7651af6002184f99882b257ff1b8f33bf5

Download Submit
C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\Preferences

Filesize
6KB

MD5
650509dc4130ca77e87bd91c0d6929a4

SHA1
f95b077d1b2c69ffbe8549b3489706b8c392473c

SHA256
58784d57a3399b7ee4d24b55b3463dff120dfcf84b0a84faa67c440dc32d0936

SHA512
b2e86a2ed2aeecf22055156fb1260bd534dfa515807a915525609b10a4ec447e616e60b2ebece8d35ca71f03dfca2c131e2e19879fb5a13cb045f8ee9bf4029c

Download Submit
C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\data_reduction_proxy_leveldb\CURRENT

Filesize
16B

MD5
6752a1d65b201c13b62ea44016eb221f

SHA1
58ecf154d01a62233ed7fb494ace3c3d4ffce08b

SHA256
0861415cada612ea5834d56e2cf1055d3e63979b69eb71d32ae9ae394d8306cd

SHA512
9cfd838d3fb570b44fc3461623ab2296123404c6c8f576b0de0aabd9a6020840d4c9125eb679ed384170dbcaac2fa30dc7fa9ee5b77d6df7c344a0aa030e0389

Download Submit
C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Local State

Filesize
11KB

MD5
7fcc7fe68acd046b6529dc954954eed2

SHA1
ac823000ef9c5340b4fa9ecbc240e8ae0cfbde61

SHA256
be14a873cd7413673995af02f69079adc872bef99786add23b04dbb411ed376f

SHA512
18436178dfc2ecbb3f31ad3ea70693f0aa0ac229d25a2bbe85bd22a84e819e152390c749a42edc792ad9a3a02975505c4f382e53d81b098e3d4b4c0141714687

Download Submit