netsupport | hxxp://geo[.]netsupportsoftware[.]com/location[.]loca[.]asp

Analysis

max time kernel
145s
max time network
138s
platform
windows11-21h2_x64
resource
win11-20240508-en
resource tags

arch:x64arch:x86image:win11-20240508-enlocale:en-usos:windows11-21h2-x64system
submitted
28-06-2024 10:22

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General

Target

http://geo.netsupportsoftware.com/location.loca.asp

Score

10^/10

netsupport rat

Malware Config

Signatures

NetSupport
NetSupport is a remote access tool sold as a legitimate system administration software.
rat netsupport

Enumerates system info in registry 2 TTPs 3 IoCs

Query Registry

T1012

System Information Discovery

T1082

description	ioc	Process
Key value queried	\REGISTRY\MACHINE\HARDWARE\DESCRIPTION\System\BIOS\SystemProductName	msedge.exe
Key opened	\REGISTRY\MACHINE\HARDWARE\DESCRIPTION\System\BIOS	msedge.exe
Key value queried	\REGISTRY\MACHINE\HARDWARE\DESCRIPTION\System\BIOS\SystemManufacturer	msedge.exe

Suspicious behavior: EnumeratesProcesses 12 IoCs

pid	Process
4852	msedge.exe
4852	msedge.exe
1868	msedge.exe
1868	msedge.exe
3732	msedge.exe
3732	msedge.exe
1336	identity_helper.exe
1336	identity_helper.exe
4440	msedge.exe
4440	msedge.exe
4440	msedge.exe
4440	msedge.exe

Suspicious behavior: NtCreateUserProcessBlockNonMicrosoftBinary 6 IoCs

pid	Process
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe

Suspicious use of FindShellTrayWindow 25 IoCs

pid	Process
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe

Suspicious use of SendNotifyMessage 12 IoCs

pid	Process
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe
4852	msedge.exe

Suspicious use of WriteProcessMemory 64 IoCs

description	pid	Process	procid_target
PID 4852 wrote to memory of 2684	4852	msedge.exe	77
PID 4852 wrote to memory of 2684	4852	msedge.exe	77
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 3404	4852	msedge.exe	78
PID 4852 wrote to memory of 1868	4852	msedge.exe	79
PID 4852 wrote to memory of 1868	4852	msedge.exe	79
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80
PID 4852 wrote to memory of 4576	4852	msedge.exe	80

C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --single-argument http://geo.netsupportsoftware.com/location.loca.asp
1⤵
- Enumerates system info in registry
- Suspicious behavior: EnumeratesProcesses
- Suspicious behavior: NtCreateUserProcessBlockNonMicrosoftBinary
- Suspicious use of FindShellTrayWindow
- Suspicious use of SendNotifyMessage
- Suspicious use of WriteProcessMemory
PID:4852
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=crashpad-handler "--user-data-dir=C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data" /prefetch:7 --monitor-self-annotation=ptype=crashpad-handler "--database=C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Crashpad" "--metrics-dir=C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data" --annotation=IsOfficialBuild=1 --annotation=channel= --annotation=chromium-version=90.0.4430.212 "--annotation=exe=C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --annotation=plat=Win64 "--annotation=prod=Microsoft Edge" --annotation=ver=90.0.818.66 --initial-client-data=0x100,0x104,0x108,0xdc,0x10c,0x7ffbbb2c3cb8,0x7ffbbb2c3cc8,0x7ffbbb2c3cd8
  2⤵
  PID:2684
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=gpu-process --field-trial-handle=1832,17081794910630822475,15989172692905427368,131072 --gpu-preferences=SAAAAAAAAADgAAAwAAAAAAAAAAAAAAAAAABgAAAAAAAoAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAB4AAAAAAAAAHgAAAAAAAAAKAAAAAQAAAAgAAAAAAAAACgAAAAAAAAAMAAAAAAAAAA4AAAAAAAAABAAAAAAAAAAAAAAAAUAAAAQAAAAAAAAAAAAAAAGAAAAEAAAAAAAAAABAAAABQAAABAAAAAAAAAAAQAAAAYAAAAIAAAAAAAAAAgAAAAAAAAA --mojo-platform-channel-handle=1896 /prefetch:2
  2⤵
  PID:3404
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=network.mojom.NetworkService --field-trial-handle=1832,17081794910630822475,15989172692905427368,131072 --lang=en-US --service-sandbox-type=none --mojo-platform-channel-handle=2360 /prefetch:3
  2⤵
  - Suspicious behavior: EnumeratesProcesses
  PID:1868
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=storage.mojom.StorageService --field-trial-handle=1832,17081794910630822475,15989172692905427368,131072 --lang=en-US --service-sandbox-type=utility --mojo-platform-channel-handle=2688 /prefetch:8
  2⤵
  PID:4576
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --field-trial-handle=1832,17081794910630822475,15989172692905427368,131072 --lang=en-US --disable-client-side-phishing-detection --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=6 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=3184 /prefetch:1
  2⤵
  PID:4844
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --field-trial-handle=1832,17081794910630822475,15989172692905427368,131072 --lang=en-US --disable-client-side-phishing-detection --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=5 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=3220 /prefetch:1
  2⤵
  PID:3808
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=chrome.mojom.UtilWin --field-trial-handle=1832,17081794910630822475,15989172692905427368,131072 --lang=en-US --service-sandbox-type=none --mojo-platform-channel-handle=4592 /prefetch:8
  2⤵
  - Suspicious behavior: EnumeratesProcesses
  PID:3732
- C:\Program Files (x86)\Microsoft\Edge\Application\90.0.818.66\identity_helper.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\90.0.818.66\identity_helper.exe" --type=utility --utility-sub-type=winrt_app_id.mojom.WinrtAppIdService --field-trial-handle=1832,17081794910630822475,15989172692905427368,131072 --lang=en-US --service-sandbox-type=none --mojo-platform-channel-handle=5436 /prefetch:8
  2⤵
  - Suspicious behavior: EnumeratesProcesses
  PID:1336
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --field-trial-handle=1832,17081794910630822475,15989172692905427368,131072 --lang=en-US --disable-client-side-phishing-detection --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=9 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=4688 /prefetch:1
  2⤵
  PID:1840
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --field-trial-handle=1832,17081794910630822475,15989172692905427368,131072 --lang=en-US --disable-client-side-phishing-detection --instant-process --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=10 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=4864 /prefetch:1
  2⤵
  PID:3860
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --field-trial-handle=1832,17081794910630822475,15989172692905427368,131072 --lang=en-US --disable-client-side-phishing-detection --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=11 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=3232 /prefetch:1
  2⤵
  PID:2352
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --field-trial-handle=1832,17081794910630822475,15989172692905427368,131072 --lang=en-US --disable-client-side-phishing-detection --instant-process --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=12 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=3384 /prefetch:1
  2⤵
  PID:2596
- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=gpu-process --field-trial-handle=1832,17081794910630822475,15989172692905427368,131072 --disable-gpu-sandbox --use-gl=disabled --gpu-vendor-id=4318 --gpu-device-id=140 --gpu-sub-system-id=0 --gpu-revision=0 --gpu-driver-version=10.0.22000.1 --gpu-preferences=SAAAAAAAAADoAAAwAAAAAAAAAAAAAAAAAABgAAAQAAAoAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAB4AAAAAAAAAHgAAAAAAAAAKAAAAAQAAAAgAAAAAAAAACgAAAAAAAAAMAAAAAAAAAA4AAAAAAAAABAAAAAAAAAAAAAAAAUAAAAQAAAAAAAAAAAAAAAGAAAAEAAAAAAAAAABAAAABQAAABAAAAAAAAAAAQAAAAYAAAAIAAAAAAAAAAgAAAAAAAAA --mojo-platform-channel-handle=3936 /prefetch:2
  2⤵
  - Suspicious behavior: EnumeratesProcesses
  PID:4440

C:\Windows\System32\CompPkgSrv.exe
C:\Windows\System32\CompPkgSrv.exe -Embedding
1⤵
PID:3184

C:\Windows\System32\CompPkgSrv.exe
C:\Windows\System32\CompPkgSrv.exe -Embedding
1⤵
PID:3460

Network

MITRE ATT&CK Enterprise v15

Reconnaissance

Resource Development

Initial Access

Execution

Persistence

Privilege Escalation

Defense Evasion

Credential Access

Discovery

Query Registry

T1012

System Information Discovery

T1082

Lateral Movement

Collection

Command and Control

Exfiltration

Impact

Replay Monitor

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Downloads

C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Crashpad\settings.dat

Filesize
152B

MD5
a8e4bf11ed97b6b312e938ca216cf30e

SHA1
ff6b0b475e552dc08a2c81c9eb9230821d3c8290

SHA256
296db8c9361efb62e23be1935fd172cfe9fbcd89a424f34f347ec3cc5ca5afad

SHA512
ce1a05df2619af419ed3058dcbd7254c7159d333356d9f1d5e2591c19e17ab0ac9b6d3e625e36246ad187256bee75b7011370220ef127c4f1171879014d0dd76

Download Submit
C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Crashpad\settings.dat

Filesize
152B

MD5
23da8c216a7633c78c347cc80603cd99

SHA1
a378873c9d3484e0c57c1cb6c6895f34fee0ea61

SHA256
03dbdb03799f9e37c38f6d9d498ad09f7f0f9901430ff69d95aa26cae87504d3

SHA512
d34ae684e8462e3f2aba2260f2649dee01b4e2138b50283513c8c19c47faf039701854e1a9cbf21d7a20c28a6306f953b58ffb9144ead067f5f73650a759ff17

Download Submit
C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\1ae0c930-df41-41c1-b78f-b68dd5f504a6.tmp

Filesize
5KB

MD5
27326c7dd149629140aba1f37c620276

SHA1
6bfd7fb04d738a45a45bad76d256fc4b989504fa

SHA256
61bea68aebd0e7a416d9b8f169c2a75ba54f6ab1fcbe891f77f8e2d84b3cb734

SHA512
065d2917fa518f1b1fffcc6773403f55c70d7b3056b78c8b11f9c5c9e58bcdd09c49975b9cca96b742c9f312985d0b7eab4f53d96270a55da91e82604b5a0bea

Download Submit
C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\Preferences

Filesize
6KB

MD5
86facf52a7c36f97bfe5f7a36e4eca57

SHA1
0130bc420683aa00ac2c2b296a06674b6fbf3b79

SHA256
45b5b804e6862dcb1d83359c5021aa7b7521597be60a93cf8e3ae61bb53d96b4

SHA512
07c5a50b324597ea357915036ce56ddc575d5727c97b943ba13ec0d0adc80aa09df567a3924f554f92239a25da95df8a315ceb1fc4acf8790a36fa9fb6ae63b2

Download Submit
C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\data_reduction_proxy_leveldb\CURRENT

Filesize
16B

MD5
46295cac801e5d4857d09837238a6394

SHA1
44e0fa1b517dbf802b18faf0785eeea6ac51594b

SHA256
0f1bad70c7bd1e0a69562853ec529355462fcd0423263a3d39d6d0d70b780443

SHA512
8969402593f927350e2ceb4b5bc2a277f3754697c1961e3d6237da322257fbab42909e1a742e22223447f3a4805f8d8ef525432a7c3515a549e984d3eff72b23

Download Submit
C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\data_reduction_proxy_leveldb\CURRENT

Filesize
16B

MD5
206702161f94c5cd39fadd03f4014d98

SHA1
bd8bfc144fb5326d21bd1531523d9fb50e1b600a

SHA256
1005a525006f148c86efcbfb36c6eac091b311532448010f70f7de9a68007167

SHA512
0af09f26941b11991c750d1a2b525c39a8970900e98cba96fd1b55dbf93fee79e18b8aab258f48b4f7bda40d059629bc7770d84371235cdb1352a4f17f80e145

Download Submit
C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Local State

Filesize
10KB

MD5
d99716a3e8ae13f093984ae8ad5e79ad

SHA1
0ad16bd2e63a76e741cc629e39fae5a38b93eed7

SHA256
919eebc447931946e0cdad6c3049da1b79a5cf4557d7e94d464b8719c1c109ce

SHA512
2beb07d17dc0edb8cb8a9244452b4303ed02ce38a0cf06b6a39e252f51d2c1edf8a1766a018c479ba702954f32c3a460c3e2fc02b8e4210386b50b2be69f4e43

Download Submit
C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Local State

Filesize
11KB

MD5
bd38089eeb922a7e4398bfe5c01cf081

SHA1
e2543d3e4a9eb85c867e2f32b22f57bf3aca43fc

SHA256
e03f520474d8f3e7efe29508976c674ae150c77d0dbb193abc2b85a915277c00

SHA512
e9d4e21bfea693cb5aaabf99cdadf24e7e65b41c67448119846dc1f5d85edf58ba155d1a0fa4bbe69d8dbd6bad496b41601341524a9b597fceb7cb81e31fab90

Download Submit