Analysis
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max time kernel
121s -
max time network
128s -
platform
windows10-2004_x64 -
resource
win10v2004-20250217-en -
resource tags
arch:x64arch:x86image:win10v2004-20250217-enlocale:en-usos:windows10-2004-x64system -
submitted
18-02-2025 18:41
Static task
static1
Behavioral task
behavioral1
Sample
customerrequest.exe
Resource
win7-20241023-en
Behavioral task
behavioral2
Sample
customerrequest.exe
Resource
win10v2004-20250217-en
General
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Target
customerrequest.exe
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Size
708KB
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MD5
cda26758d383d4440f407947e1bc38fe
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SHA1
f159f961491285f6f02e483f65644fc8e145090e
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SHA256
c2faf91bcc8b5f17406999a077c5836086be968b46ad6ff855f99f22dbb41adb
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SHA512
45d6cf1a76371ce275ebadb96e24ef966baacddc2b686fdb10634380068e423d65b00de5d0d00ac2e2aea95b52ea479341d824103453b3a21be6f3d9ddaae34d
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SSDEEP
12288:ft8fURnHb+Qv6HNbwV4dZmcCa5c986GQbsXnfkTys3XpApPE4tan1bZKfURnHbpy:qMRHPv6tkVGZBJI86G8WnfmmE4t/MRHY
Malware Config
Extracted
snakekeylogger
Protocol: smtp- Host:
mail.gzdled.com.tr - Port:
587 - Username:
[email protected] - Password:
Gozdeled1048 - Email To:
[email protected]
Signatures
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Snake Keylogger
Keylogger and Infostealer first seen in November 2020.
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Snake Keylogger payload 1 IoCs
resource yara_rule behavioral2/memory/1040-28-0x0000000000400000-0x0000000000426000-memory.dmp family_snakekeylogger -
Snakekeylogger family
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Command and Scripting Interpreter: PowerShell 1 TTPs 2 IoCs
Run Powershell to modify Windows Defender settings to add exclusions for file extensions, paths, and processes.
pid Process 3884 powershell.exe 5004 powershell.exe -
Checks computer location settings 2 TTPs 1 IoCs
Looks up country code configured in the registry, likely geofence.
description ioc Process Key value queried \REGISTRY\USER\S-1-5-21-100612193-3312047696-905266872-1000\Control Panel\International\Geo\Nation customerrequest.exe -
Reads user/profile data of local email clients 2 TTPs
Email clients store some user data on disk where infostealers will often target it.
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Reads user/profile data of web browsers 3 TTPs
Infostealers often target stored browser data, which can include saved credentials etc.
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Accesses Microsoft Outlook profiles 1 TTPs 3 IoCs
description ioc Process Key opened \REGISTRY\USER\S-1-5-21-100612193-3312047696-905266872-1000\Software\Microsoft\Office\15.0\Outlook\Profiles\Outlook\9375CFF0413111d3B88A00104B2A6676 customerrequest.exe Key opened \REGISTRY\USER\S-1-5-21-100612193-3312047696-905266872-1000\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook\9375CFF0413111d3B88A00104B2A6676 customerrequest.exe Key opened \REGISTRY\USER\S-1-5-21-100612193-3312047696-905266872-1000\Software\Microsoft\Office\16.0\Outlook\Profiles\Outlook\9375CFF0413111d3B88A00104B2A6676 customerrequest.exe -
Looks up external IP address via web service 3 IoCs
Uses a legitimate IP lookup service to find the infected system's external IP.
flow ioc 19 reallyfreegeoip.org 15 checkip.dyndns.org 18 reallyfreegeoip.org -
Suspicious use of SetThreadContext 1 IoCs
description pid Process procid_target PID 724 set thread context of 1040 724 customerrequest.exe 92 -
Enumerates physical storage devices 1 TTPs
Attempts to interact with connected storage/optical drive(s).
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System Location Discovery: System Language Discovery 1 TTPs 5 IoCs
Attempt gather information about the system language of a victim in order to infer the geographical location of that host.
description ioc Process Key opened \REGISTRY\MACHINE\SYSTEM\ControlSet001\Control\NLS\Language schtasks.exe Key opened \REGISTRY\MACHINE\SYSTEM\ControlSet001\Control\NLS\Language customerrequest.exe Key opened \REGISTRY\MACHINE\SYSTEM\ControlSet001\Control\NLS\Language customerrequest.exe Key opened \REGISTRY\MACHINE\SYSTEM\ControlSet001\Control\NLS\Language powershell.exe Key opened \REGISTRY\MACHINE\SYSTEM\ControlSet001\Control\NLS\Language powershell.exe -
Scheduled Task/Job: Scheduled Task 1 TTPs 1 IoCs
Schtasks is often used by malware for persistence or to perform post-infection execution.
pid Process 3220 schtasks.exe -
Suspicious behavior: EnumeratesProcesses 8 IoCs
pid Process 724 customerrequest.exe 3884 powershell.exe 5004 powershell.exe 724 customerrequest.exe 1040 customerrequest.exe 3884 powershell.exe 5004 powershell.exe 1040 customerrequest.exe -
Suspicious use of AdjustPrivilegeToken 4 IoCs
description pid Process Token: SeDebugPrivilege 724 customerrequest.exe Token: SeDebugPrivilege 3884 powershell.exe Token: SeDebugPrivilege 5004 powershell.exe Token: SeDebugPrivilege 1040 customerrequest.exe -
Suspicious use of WriteProcessMemory 17 IoCs
description pid Process procid_target PID 724 wrote to memory of 3884 724 customerrequest.exe 86 PID 724 wrote to memory of 3884 724 customerrequest.exe 86 PID 724 wrote to memory of 3884 724 customerrequest.exe 86 PID 724 wrote to memory of 5004 724 customerrequest.exe 88 PID 724 wrote to memory of 5004 724 customerrequest.exe 88 PID 724 wrote to memory of 5004 724 customerrequest.exe 88 PID 724 wrote to memory of 3220 724 customerrequest.exe 90 PID 724 wrote to memory of 3220 724 customerrequest.exe 90 PID 724 wrote to memory of 3220 724 customerrequest.exe 90 PID 724 wrote to memory of 1040 724 customerrequest.exe 92 PID 724 wrote to memory of 1040 724 customerrequest.exe 92 PID 724 wrote to memory of 1040 724 customerrequest.exe 92 PID 724 wrote to memory of 1040 724 customerrequest.exe 92 PID 724 wrote to memory of 1040 724 customerrequest.exe 92 PID 724 wrote to memory of 1040 724 customerrequest.exe 92 PID 724 wrote to memory of 1040 724 customerrequest.exe 92 PID 724 wrote to memory of 1040 724 customerrequest.exe 92 -
outlook_office_path 1 IoCs
description ioc Process Key opened \REGISTRY\USER\S-1-5-21-100612193-3312047696-905266872-1000\Software\Microsoft\Office\16.0\Outlook\Profiles\Outlook\9375CFF0413111d3B88A00104B2A6676 customerrequest.exe -
outlook_win_path 1 IoCs
description ioc Process Key opened \REGISTRY\USER\S-1-5-21-100612193-3312047696-905266872-1000\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook\9375CFF0413111d3B88A00104B2A6676 customerrequest.exe
Processes
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C:\Users\Admin\AppData\Local\Temp\customerrequest.exe"C:\Users\Admin\AppData\Local\Temp\customerrequest.exe"1⤵
- Checks computer location settings
- Suspicious use of SetThreadContext
- System Location Discovery: System Language Discovery
- Suspicious behavior: EnumeratesProcesses
- Suspicious use of AdjustPrivilegeToken
- Suspicious use of WriteProcessMemory
PID:724 -
C:\Windows\SysWOW64\WindowsPowerShell\v1.0\powershell.exe"C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe" Add-MpPreference -ExclusionPath "C:\Users\Admin\AppData\Local\Temp\customerrequest.exe"2⤵
- Command and Scripting Interpreter: PowerShell
- System Location Discovery: System Language Discovery
- Suspicious behavior: EnumeratesProcesses
- Suspicious use of AdjustPrivilegeToken
PID:3884
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C:\Windows\SysWOW64\WindowsPowerShell\v1.0\powershell.exe"C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe" Add-MpPreference -ExclusionPath "C:\Users\Admin\AppData\Roaming\tjvxuavKFXO.exe"2⤵
- Command and Scripting Interpreter: PowerShell
- System Location Discovery: System Language Discovery
- Suspicious behavior: EnumeratesProcesses
- Suspicious use of AdjustPrivilegeToken
PID:5004
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C:\Windows\SysWOW64\schtasks.exe"C:\Windows\System32\schtasks.exe" /Create /TN "Updates\tjvxuavKFXO" /XML "C:\Users\Admin\AppData\Local\Temp\tmpB4C9.tmp"2⤵
- System Location Discovery: System Language Discovery
- Scheduled Task/Job: Scheduled Task
PID:3220
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C:\Users\Admin\AppData\Local\Temp\customerrequest.exe"C:\Users\Admin\AppData\Local\Temp\customerrequest.exe"2⤵
- Accesses Microsoft Outlook profiles
- System Location Discovery: System Language Discovery
- Suspicious behavior: EnumeratesProcesses
- Suspicious use of AdjustPrivilegeToken
- outlook_office_path
- outlook_win_path
PID:1040
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Network
MITRE ATT&CK Enterprise v15
Execution
Command and Scripting Interpreter
1PowerShell
1Scheduled Task/Job
1Scheduled Task
1Credential Access
Credentials from Password Stores
1Credentials from Web Browsers
1Unsecured Credentials
2Credentials In Files
2Replay Monitor
Loading Replay Monitor...
Downloads
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Filesize
2KB
MD53d086a433708053f9bf9523e1d87a4e8
SHA1b3ab5d4f282a4c8fe8c3005b8a557ed5a0e37f28
SHA2566f8fd1b8d9788ad54eaeee329232187e24b7b43393a01aeba2d6e9675231fb69
SHA512931ae42b4c68a4507ff2342332b08eb407050d47cf4176137ea022d0f6e513c689e998445a04c6d18d4877391705c586bfce0234632b898d41aaed0957996dfd
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Filesize
18KB
MD53063bb111c468415bb7211b0822b78da
SHA1339b7d4d6e8dec07d6b0cecda7f1fa75eeaccbb2
SHA25673d559d7ea9c89b853b0c1de77a5c0ab816425dbdf3d6ae480bca4bb84410761
SHA5122b4fe033801d09dfc80da058c5c286a06a9042fcf1364a284758f4b7a7ef18de3a065ef899ab4b339c7f962aeab68b23a3f57cced9602508f55b5a01c5731fe6
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Filesize
60B
MD5d17fe0a3f47be24a6453e9ef58c94641
SHA16ab83620379fc69f80c0242105ddffd7d98d5d9d
SHA25696ad1146eb96877eab5942ae0736b82d8b5e2039a80d3d6932665c1a4c87dcf7
SHA5125b592e58f26c264604f98f6aa12860758ce606d1c63220736cf0c779e4e18e3cec8706930a16c38b20161754d1017d1657d35258e58ca22b18f5b232880dec82
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Filesize
1KB
MD5dff7613dc3f106ea4fef29fc87a398d4
SHA12339b451503440b7d9a11b32874c5fd0c0a82155
SHA2561474ed2aec0dd41e2fad76424e1ffbd1c8065d5b0ea1b9deb5494ff5cd1267d0
SHA512f8d5a2f8fe486cb475207d6ad2d5af7e607b49fffeb278ef2831ec7dad51168bfaff25efe14faa4241a14a080769590769f5651918a4621ee3d267301f0515e0