Analysis
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max time kernel
144s -
max time network
133s -
platform
windows10-2004_x64 -
resource
win10v2004-20250217-en -
resource tags
arch:x64arch:x86image:win10v2004-20250217-enlocale:en-usos:windows10-2004-x64system -
submitted
19-02-2025 15:40
Static task
static1
Behavioral task
behavioral1
Sample
CustomerRequest.exe
Resource
win7-20240903-en
Behavioral task
behavioral2
Sample
CustomerRequest.exe
Resource
win10v2004-20250217-en
General
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Target
CustomerRequest.exe
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Size
924KB
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MD5
af70a8bace079f5eb7762fbbec4772ab
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SHA1
ae3530a619d587110da7beb2b1511ad3dc44a325
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SHA256
a69b613b4c99988b72e10c917489d5a7006b53abc75f7706b578e8b27f3252ab
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SHA512
43255e9e7aed50ed988f24fa34884dea9e26c91ff3da75d096b08724c2fa8bd999d2011ada57912c0ec3af9c994cb3f7b64bf51b68d815b0c43a73a29d151936
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SSDEEP
12288:om52Xb1I6UDWd+qi0lMv+el/2ih4VqFiTGgtBj5wkR:omoXb66UCdLdMmeB2iyG6V3
Malware Config
Extracted
snakekeylogger
https://api.telegram.org/bot7967054436:AAEM9PFKBirZzrcJ_AQreC9wDTN-AOtN0uM/sendMessage?chat_id=5007084465
Signatures
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description ioc Process Set value (int) \REGISTRY\MACHINE\SOFTWARE\WOW6432Node\Policies\Microsoft\Windows Defender\DisableAntiSpyware = "1" CustomerRequest.exe -
Snake Keylogger
Keylogger and Infostealer first seen in November 2020.
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Snake Keylogger payload 1 IoCs
resource yara_rule behavioral2/memory/860-44-0x0000000000400000-0x0000000000426000-memory.dmp family_snakekeylogger -
Snakekeylogger family
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Command and Scripting Interpreter: PowerShell 1 TTPs 2 IoCs
Run Powershell to modify Windows Defender settings to add exclusions for file extensions, paths, and processes.
pid Process 2896 powershell.exe 892 powershell.exe -
Checks computer location settings 2 TTPs 1 IoCs
Looks up country code configured in the registry, likely geofence.
description ioc Process Key value queried \REGISTRY\USER\S-1-5-21-1161330783-2912525651-1278508834-1000\Control Panel\International\Geo\Nation CustomerRequest.exe -
Reads user/profile data of local email clients 2 TTPs
Email clients store some user data on disk where infostealers will often target it.
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Reads user/profile data of web browsers 3 TTPs
Infostealers often target stored browser data, which can include saved credentials etc.
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Accesses Microsoft Outlook profiles 1 TTPs 3 IoCs
description ioc Process Key opened \REGISTRY\USER\S-1-5-21-1161330783-2912525651-1278508834-1000\Software\Microsoft\Office\15.0\Outlook\Profiles\Outlook\9375CFF0413111d3B88A00104B2A6676 CustomerRequest.exe Key opened \REGISTRY\USER\S-1-5-21-1161330783-2912525651-1278508834-1000\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook\9375CFF0413111d3B88A00104B2A6676 CustomerRequest.exe Key opened \REGISTRY\USER\S-1-5-21-1161330783-2912525651-1278508834-1000\Software\Microsoft\Office\16.0\Outlook\Profiles\Outlook\9375CFF0413111d3B88A00104B2A6676 CustomerRequest.exe -
Looks up external IP address via web service 3 IoCs
Uses a legitimate IP lookup service to find the infected system's external IP.
flow ioc 16 checkip.dyndns.org 19 reallyfreegeoip.org 20 reallyfreegeoip.org -
Suspicious use of SetThreadContext 1 IoCs
description pid Process procid_target PID 3412 set thread context of 860 3412 CustomerRequest.exe 93 -
Enumerates physical storage devices 1 TTPs
Attempts to interact with connected storage/optical drive(s).
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System Location Discovery: System Language Discovery 1 TTPs 5 IoCs
Attempt gather information about the system language of a victim in order to infer the geographical location of that host.
description ioc Process Key opened \REGISTRY\MACHINE\SYSTEM\ControlSet001\Control\NLS\Language CustomerRequest.exe Key opened \REGISTRY\MACHINE\SYSTEM\ControlSet001\Control\NLS\Language powershell.exe Key opened \REGISTRY\MACHINE\SYSTEM\ControlSet001\Control\NLS\Language powershell.exe Key opened \REGISTRY\MACHINE\SYSTEM\ControlSet001\Control\NLS\Language schtasks.exe Key opened \REGISTRY\MACHINE\SYSTEM\ControlSet001\Control\NLS\Language CustomerRequest.exe -
Scheduled Task/Job: Scheduled Task 1 TTPs 1 IoCs
Schtasks is often used by malware for persistence or to perform post-infection execution.
pid Process 1544 schtasks.exe -
Suspicious behavior: EnumeratesProcesses 8 IoCs
pid Process 3412 CustomerRequest.exe 892 powershell.exe 2896 powershell.exe 3412 CustomerRequest.exe 860 CustomerRequest.exe 2896 powershell.exe 892 powershell.exe 860 CustomerRequest.exe -
Suspicious behavior: GetForegroundWindowSpam 1 IoCs
pid Process 860 CustomerRequest.exe -
Suspicious behavior: RenamesItself 1 IoCs
pid Process 860 CustomerRequest.exe -
Suspicious use of AdjustPrivilegeToken 4 IoCs
description pid Process Token: SeDebugPrivilege 3412 CustomerRequest.exe Token: SeDebugPrivilege 892 powershell.exe Token: SeDebugPrivilege 2896 powershell.exe Token: SeDebugPrivilege 860 CustomerRequest.exe -
Suspicious use of SetWindowsHookEx 1 IoCs
pid Process 860 CustomerRequest.exe -
Suspicious use of WriteProcessMemory 17 IoCs
description pid Process procid_target PID 3412 wrote to memory of 2896 3412 CustomerRequest.exe 87 PID 3412 wrote to memory of 2896 3412 CustomerRequest.exe 87 PID 3412 wrote to memory of 2896 3412 CustomerRequest.exe 87 PID 3412 wrote to memory of 892 3412 CustomerRequest.exe 89 PID 3412 wrote to memory of 892 3412 CustomerRequest.exe 89 PID 3412 wrote to memory of 892 3412 CustomerRequest.exe 89 PID 3412 wrote to memory of 1544 3412 CustomerRequest.exe 91 PID 3412 wrote to memory of 1544 3412 CustomerRequest.exe 91 PID 3412 wrote to memory of 1544 3412 CustomerRequest.exe 91 PID 3412 wrote to memory of 860 3412 CustomerRequest.exe 93 PID 3412 wrote to memory of 860 3412 CustomerRequest.exe 93 PID 3412 wrote to memory of 860 3412 CustomerRequest.exe 93 PID 3412 wrote to memory of 860 3412 CustomerRequest.exe 93 PID 3412 wrote to memory of 860 3412 CustomerRequest.exe 93 PID 3412 wrote to memory of 860 3412 CustomerRequest.exe 93 PID 3412 wrote to memory of 860 3412 CustomerRequest.exe 93 PID 3412 wrote to memory of 860 3412 CustomerRequest.exe 93 -
outlook_office_path 1 IoCs
description ioc Process Key opened \REGISTRY\USER\S-1-5-21-1161330783-2912525651-1278508834-1000\Software\Microsoft\Office\16.0\Outlook\Profiles\Outlook\9375CFF0413111d3B88A00104B2A6676 CustomerRequest.exe -
outlook_win_path 1 IoCs
description ioc Process Key opened \REGISTRY\USER\S-1-5-21-1161330783-2912525651-1278508834-1000\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook\9375CFF0413111d3B88A00104B2A6676 CustomerRequest.exe
Processes
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C:\Users\Admin\AppData\Local\Temp\CustomerRequest.exe"C:\Users\Admin\AppData\Local\Temp\CustomerRequest.exe"1⤵
- Checks computer location settings
- Suspicious use of SetThreadContext
- System Location Discovery: System Language Discovery
- Suspicious behavior: EnumeratesProcesses
- Suspicious use of AdjustPrivilegeToken
- Suspicious use of WriteProcessMemory
PID:3412 -
C:\Windows\SysWOW64\WindowsPowerShell\v1.0\powershell.exe"C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe" Add-MpPreference -ExclusionPath "C:\Users\Admin\AppData\Local\Temp\CustomerRequest.exe"2⤵
- Command and Scripting Interpreter: PowerShell
- System Location Discovery: System Language Discovery
- Suspicious behavior: EnumeratesProcesses
- Suspicious use of AdjustPrivilegeToken
PID:2896
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C:\Windows\SysWOW64\WindowsPowerShell\v1.0\powershell.exe"C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe" Add-MpPreference -ExclusionPath "C:\Users\Admin\AppData\Roaming\gCFuOglEso.exe"2⤵
- Command and Scripting Interpreter: PowerShell
- System Location Discovery: System Language Discovery
- Suspicious behavior: EnumeratesProcesses
- Suspicious use of AdjustPrivilegeToken
PID:892
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C:\Windows\SysWOW64\schtasks.exe"C:\Windows\System32\schtasks.exe" /Create /TN "Updates\gCFuOglEso" /XML "C:\Users\Admin\AppData\Local\Temp\tmpCE7B.tmp"2⤵
- System Location Discovery: System Language Discovery
- Scheduled Task/Job: Scheduled Task
PID:1544
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C:\Users\Admin\AppData\Local\Temp\CustomerRequest.exe"C:\Users\Admin\AppData\Local\Temp\CustomerRequest.exe"2⤵
- Modifies Windows Defender DisableAntiSpyware settings
- Accesses Microsoft Outlook profiles
- System Location Discovery: System Language Discovery
- Suspicious behavior: EnumeratesProcesses
- Suspicious behavior: GetForegroundWindowSpam
- Suspicious behavior: RenamesItself
- Suspicious use of AdjustPrivilegeToken
- Suspicious use of SetWindowsHookEx
- outlook_office_path
- outlook_win_path
PID:860
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Network
MITRE ATT&CK Enterprise v15
Execution
Command and Scripting Interpreter
1PowerShell
1Scheduled Task/Job
1Scheduled Task
1Persistence
Create or Modify System Process
1Windows Service
1Scheduled Task/Job
1Scheduled Task
1Privilege Escalation
Create or Modify System Process
1Windows Service
1Scheduled Task/Job
1Scheduled Task
1Credential Access
Credentials from Password Stores
1Credentials from Web Browsers
1Unsecured Credentials
2Credentials In Files
2Replay Monitor
Loading Replay Monitor...
Downloads
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Filesize
2KB
MD5968cb9309758126772781b83adb8a28f
SHA18da30e71accf186b2ba11da1797cf67f8f78b47c
SHA25692099c10776bb7e3f2a8d1b82d4d40d0c4627e4f1bf754a6e58dfd2c2e97042a
SHA5124bd50732f8af4d688d95999bddfd296115d7033ddc38f86c9fb1f47fde202bffa27e9088bebcaa3064ca946af2f5c1ca6cbde49d0907f0005c7ab42874515dd3
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Filesize
18KB
MD571fdfa789e69b93bce62006cf5da0dbd
SHA1f35ee295361cefbc28e7f68861d85ac7434baf77
SHA256cd410ddf32ceda12350517693b1b1d54e111cb8077f23359bf78087fca6b4496
SHA51239c38ca8205d2a7d12c7a35b399df5876a5d78c211f2777a3b7727601ed6b34f1e72db51c99880689ca6e970fcc69f14cc29a71636fe281c355181aef303f992
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Filesize
60B
MD5d17fe0a3f47be24a6453e9ef58c94641
SHA16ab83620379fc69f80c0242105ddffd7d98d5d9d
SHA25696ad1146eb96877eab5942ae0736b82d8b5e2039a80d3d6932665c1a4c87dcf7
SHA5125b592e58f26c264604f98f6aa12860758ce606d1c63220736cf0c779e4e18e3cec8706930a16c38b20161754d1017d1657d35258e58ca22b18f5b232880dec82
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Filesize
1KB
MD562f42ac722bc3bb833ed51dc2ac42ab3
SHA1de5cad21c9411d6d9f2a14c637134d6aa38a253b
SHA2568fac4fb1ed4f10a03c87bf0677597ec6956cef61299587b7426adef1978be042
SHA512aeb68d038ad04e5a51e82ed4c65ab26acda8a517b6a866646f6673fddaa342325ecd908b52d95078745f349605005af265e768f4a2ca4667db630334bdbf13a2