Analysis

  • max time kernel
    149s
  • max time network
    139s
  • platform
    windows10-2004_x64
  • resource
    win10v2004-20250314-en
  • resource tags

    arch:x64arch:x86image:win10v2004-20250314-enlocale:en-usos:windows10-2004-x64system
  • submitted
    02/04/2025, 14:53

General

  • Target

    http://geo.netsupportsoftware.com

Malware Config

Signatures

  • NetSupport

    NetSupport is a remote access tool sold as a legitimate system administration software.

  • Netsupport family
  • Browser Information Discovery 1 TTPs

    Enumerate browser information.

  • Checks processor information in registry 2 TTPs 2 IoCs

    Processor information is often read in order to detect sandboxing environments.

  • Enumerates system info in registry 2 TTPs 3 IoCs
  • Modifies data under HKEY_USERS 2 IoCs
  • Suspicious behavior: EnumeratesProcesses 6 IoCs
  • Suspicious behavior: NtCreateUserProcessBlockNonMicrosoftBinary 4 IoCs
  • Suspicious use of AdjustPrivilegeToken 64 IoCs
  • Suspicious use of FindShellTrayWindow 26 IoCs
  • Suspicious use of SendNotifyMessage 24 IoCs
  • Suspicious use of WriteProcessMemory 64 IoCs

Processes

  • C:\Program Files\Google\Chrome\Application\chrome.exe
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --disable-background-networking --disable-component-update --simulate-outdated-no-au='Tue, 31 Dec 2099 23:59:59 GMT' --single-argument http://geo.netsupportsoftware.com
    1⤵
    • Checks processor information in registry
    • Enumerates system info in registry
    • Modifies data under HKEY_USERS
    • Suspicious behavior: EnumeratesProcesses
    • Suspicious behavior: NtCreateUserProcessBlockNonMicrosoftBinary
    • Suspicious use of AdjustPrivilegeToken
    • Suspicious use of FindShellTrayWindow
    • Suspicious use of SendNotifyMessage
    • Suspicious use of WriteProcessMemory
    PID:4912
    • C:\Program Files\Google\Chrome\Application\chrome.exe
      "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=crashpad-handler "--user-data-dir=C:\Users\Admin\AppData\Local\Google\Chrome\User Data" /prefetch:4 --monitor-self-annotation=ptype=crashpad-handler "--database=C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Crashpad" "--metrics-dir=C:\Users\Admin\AppData\Local\Google\Chrome\User Data" --url=https://clients2.google.com/cr/report --annotation=channel= --annotation=plat=Win64 --annotation=prod=Chrome --annotation=ver=133.0.6943.60 --initial-client-data=0xf8,0xfc,0x100,0xd4,0x104,0x7ffe38dedcf8,0x7ffe38dedd04,0x7ffe38dedd10
      2⤵
        PID:3980
      • C:\Program Files\Google\Chrome\Application\chrome.exe
        "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=gpu-process --string-annotations --gpu-preferences=UAAAAAAAAADgAAAEAAAAAAAAAAAAAAAAAABgAAEAAAAAAAAAAAAAAAAAAAACAAAAAAAAAAAAAAAAAAAAAAAAABAAAAAAAAAAEAAAAAAAAAAIAAAAAAAAAAgAAAAAAAAA --field-trial-handle=2028,i,8413576644168380892,489475213987421460,262144 --variations-seed-version=20250313-182214.581000 --mojo-platform-channel-handle=2020 /prefetch:2
        2⤵
          PID:4256
        • C:\Program Files\Google\Chrome\Application\chrome.exe
          "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=network.mojom.NetworkService --lang=en-US --service-sandbox-type=none --string-annotations --field-trial-handle=1548,i,8413576644168380892,489475213987421460,262144 --variations-seed-version=20250313-182214.581000 --mojo-platform-channel-handle=2060 /prefetch:3
          2⤵
            PID:3116
          • C:\Program Files\Google\Chrome\Application\chrome.exe
            "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=storage.mojom.StorageService --lang=en-US --service-sandbox-type=service --string-annotations --field-trial-handle=2376,i,8413576644168380892,489475213987421460,262144 --variations-seed-version=20250313-182214.581000 --mojo-platform-channel-handle=2528 /prefetch:8
            2⤵
              PID:3644
            • C:\Program Files\Google\Chrome\Application\chrome.exe
              "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --string-annotations --enable-dinosaur-easter-egg-alt-images --video-capture-use-gpu-memory-buffer --lang=en-US --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=6 --field-trial-handle=3120,i,8413576644168380892,489475213987421460,262144 --variations-seed-version=20250313-182214.581000 --mojo-platform-channel-handle=3136 /prefetch:1
              2⤵
                PID:452
              • C:\Program Files\Google\Chrome\Application\chrome.exe
                "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --string-annotations --enable-dinosaur-easter-egg-alt-images --video-capture-use-gpu-memory-buffer --lang=en-US --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=5 --field-trial-handle=3124,i,8413576644168380892,489475213987421460,262144 --variations-seed-version=20250313-182214.581000 --mojo-platform-channel-handle=3160 /prefetch:1
                2⤵
                  PID:1972
                • C:\Program Files\Google\Chrome\Application\chrome.exe
                  "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --string-annotations --extension-process --enable-dinosaur-easter-egg-alt-images --video-capture-use-gpu-memory-buffer --lang=en-US --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=7 --field-trial-handle=4224,i,8413576644168380892,489475213987421460,262144 --variations-seed-version=20250313-182214.581000 --mojo-platform-channel-handle=4244 /prefetch:2
                  2⤵
                    PID:620
                  • C:\Program Files\Google\Chrome\Application\chrome.exe
                    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --string-annotations --enable-dinosaur-easter-egg-alt-images --video-capture-use-gpu-memory-buffer --lang=en-US --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=8 --field-trial-handle=4548,i,8413576644168380892,489475213987421460,262144 --variations-seed-version=20250313-182214.581000 --mojo-platform-channel-handle=3112 /prefetch:1
                    2⤵
                      PID:3488
                    • C:\Program Files\Google\Chrome\Application\chrome.exe
                      "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=chrome.mojom.ProcessorMetrics --lang=en-US --service-sandbox-type=none --video-capture-use-gpu-memory-buffer --string-annotations --field-trial-handle=5204,i,8413576644168380892,489475213987421460,262144 --variations-seed-version=20250313-182214.581000 --mojo-platform-channel-handle=5144 /prefetch:8
                      2⤵
                        PID:2972
                      • C:\Program Files\Google\Chrome\Application\chrome.exe
                        "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=chrome.mojom.UtilWin --lang=en-US --service-sandbox-type=none --message-loop-type-ui --video-capture-use-gpu-memory-buffer --string-annotations --field-trial-handle=5484,i,8413576644168380892,489475213987421460,262144 --variations-seed-version=20250313-182214.581000 --mojo-platform-channel-handle=5496 /prefetch:8
                        2⤵
                          PID:1996
                        • C:\Program Files\Google\Chrome\Application\chrome.exe
                          "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=chrome.mojom.UtilWin --lang=en-US --service-sandbox-type=none --message-loop-type-ui --video-capture-use-gpu-memory-buffer --string-annotations --field-trial-handle=5492,i,8413576644168380892,489475213987421460,262144 --variations-seed-version=20250313-182214.581000 --mojo-platform-channel-handle=5460 /prefetch:8
                          2⤵
                            PID:532
                          • C:\Program Files\Google\Chrome\Application\chrome.exe
                            "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=chrome.mojom.UtilWin --lang=en-US --service-sandbox-type=none --message-loop-type-ui --video-capture-use-gpu-memory-buffer --string-annotations --field-trial-handle=5144,i,8413576644168380892,489475213987421460,262144 --variations-seed-version=20250313-182214.581000 --mojo-platform-channel-handle=5500 /prefetch:8
                            2⤵
                              PID:1484
                            • C:\Program Files\Google\Chrome\Application\chrome.exe
                              "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=gpu-process --disable-gpu-sandbox --use-gl=disabled --gpu-vendor-id=4318 --gpu-device-id=140 --gpu-sub-system-id=0 --gpu-revision=0 --gpu-driver-version=10.0.19041.546 --string-annotations --gpu-preferences=UAAAAAAAAADoAAAEAAAAAAAAAAAAAAAAAABgAAEAAAAAAAAAAAAAAAAAAABCAAAAAAAAAAAAAAAAAAAAAAAAABAAAAAAAAAAEAAAAAAAAAAIAAAAAAAAAAgAAAAAAAAA --field-trial-handle=4256,i,8413576644168380892,489475213987421460,262144 --variations-seed-version=20250313-182214.581000 --mojo-platform-channel-handle=5420 /prefetch:8
                              2⤵
                              • Suspicious behavior: EnumeratesProcesses
                              PID:4196
                          • C:\Program Files\Google\Chrome\Application\133.0.6943.60\elevation_service.exe
                            "C:\Program Files\Google\Chrome\Application\133.0.6943.60\elevation_service.exe"
                            1⤵
                              PID:4288
                            • C:\Windows\system32\svchost.exe
                              C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted -p -s NgcSvc
                              1⤵
                                PID:1912

                              Network

                              MITRE ATT&CK Enterprise v15

                              Replay Monitor

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                              Downloads

                              • C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\BrowsingTopicsState

                                Filesize

                                649B

                                MD5

                                29218771df311119553d6056d4db84a7

                                SHA1

                                ab93be99d4b0d3f2c917458be6d7126f60a4cdb4

                                SHA256

                                205c966a2c66dd906c908ec8072131a5d048b54fc0d2def9df62fedc8caad8fb

                                SHA512

                                b85a55876e7a90fbf7cfed8862dd4cc05f0f655da6e3966d63cef417316e1a1b6d7a706c95163571a567457991614b2ae241c85730a44faf7acfb6753fa65639

                              • C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Network\Network Persistent State

                                Filesize

                                2KB

                                MD5

                                51cb965d13ff55185f92a4edd1c3b084

                                SHA1

                                6e5973746a2d9321a1ac8cadd5d3d167411ece5c

                                SHA256

                                8a235d636bfa2664eb1bd8b8cea286a8543d669ffd17e81bff07b7595b1f44d8

                                SHA512

                                ec696ae46321762d324b85085c7027cc8e6019c7419b2ebc89f85d7cd021fe7b69d0604d3a1afd7a3b64ded30dadc93e244245ab7ace44aa12215f5d46e168a9

                              • C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Network\SCT Auditing Pending Reports

                                Filesize

                                2B

                                MD5

                                d751713988987e9331980363e24189ce

                                SHA1

                                97d170e1550eee4afc0af065b78cda302a97674c

                                SHA256

                                4f53cda18c2baa0c0354bb5f9a3ecbe5ed12ab4d8e11ba873c2f11161202b945

                                SHA512

                                b25b294cb4deb69ea00a4c3cf3113904801b6015e5956bd019a8570b1fe1d6040e944ef3cdee16d0a46503ca6e659a25f21cf9ceddc13f352a3c98138c15d6af

                              • C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Preferences

                                Filesize

                                10KB

                                MD5

                                4796722f2d00a24a6f5b4c2609cd0bfc

                                SHA1

                                cb8d5cbffe9b73c236c75c00ee008528431576d6

                                SHA256

                                6e5fa7375f87b5d2f8f04c2709e27641c3fb84ecbbc366da254c41820fcb716c

                                SHA512

                                4aaac56a13d0f5f439d9dd83571236f14d4aaf97997a0fd728ae382f56ce496d716de6ae95b22d6b9367dcf3b36bb7245c8d4d2488ca4e981a433591893fc764

                              • C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences

                                Filesize

                                15KB

                                MD5

                                5c746a754e21714e874199e17ba66658

                                SHA1

                                6230f13fd9d3608d727fe38e7dbddde35c6a479c

                                SHA256

                                d0526eaa182b405ffe78ffbae932f0ed9e741eeb93a8889613294755fcbc73f6

                                SHA512

                                b5dee15120caaac5954975c4f4bdb2f208cc4b8fff3b04487e2cf3f37f24d436401af2d211e2ac5f47cb9cdf4ff6e5c3fa70579f398ee1fcb62f15220e0cb482

                              • C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Service Worker\ScriptCache\index-dir\the-real-index

                                Filesize

                                72B

                                MD5

                                32c0690d47e5314e8d2917a0e06e06ba

                                SHA1

                                a67a9e0d5fd994c32427f9b9e30f74a68d18c317

                                SHA256

                                3688f8bb340bc2bb02fe63e20b4d284031ede399a2496fc6c6c6b67b016bae68

                                SHA512

                                980168fa7f254c0a1eeda285218ddb58721f1fca8f271982ed6df3bd641e3906b8686d5c9195b1787ee856956b9f16c21b31af15289eabb0196169b2959a2c47

                              • C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Service Worker\ScriptCache\index-dir\the-real-index~RFe57facb.TMP

                                Filesize

                                48B

                                MD5

                                3a7c8700f9a12f006a16aaf0147f7c22

                                SHA1

                                5183d8d191c27735d04318e78e1613d053821b11

                                SHA256

                                6fbb977a3097dc31725ef4a98bb5e92a3723ad2517c9a06c8ad73cad7b60f0bd

                                SHA512

                                bf5bc04d4e221980d610963853c08e17e09e51849e3816650760a583913d7386598dffe827f39d3110d29678ed458145e5abd24a095e6cce9597bb47cf16364f

                              • C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Local State

                                Filesize

                                80KB

                                MD5

                                6b9cbffa45acdc3bd8ca57e879c6e09a

                                SHA1

                                1235b6b6ba1e480b83c0d444f5b6802c9cc1a48d

                                SHA256

                                a731731ee51e9cec0908948c1f81eff8066fd99436270e6501e188e9107a8872

                                SHA512

                                834e46ee0e81f10e9035962d694c0e22b0de3cbd495c4cb8ee5d1e4646f0b6303af9eabd4546828174bff4808fe2b9929671023fa4b44138ff0aee6bb48d80b8

                              • C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Local State

                                Filesize

                                81KB

                                MD5

                                44a0b589c4e7cff101e56f8d5addbce4

                                SHA1

                                a723cee8577da6ea18a9cd739a23b870a613f1d3

                                SHA256

                                96a219d031dfd491f19ac298f015114a044362d2e98cfa1a84a7cdc0218cee19

                                SHA512

                                0adbb55138c42d517f6419c0c9c61f55253d3953793d5d94438ec490dc6d2fcbcbec6283bab17b41343c9186b1ba011b615640af10b53ee2cfea4e5774261a41

                              • C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Local State

                                Filesize

                                81KB

                                MD5

                                897237951b0ff1cbc0b4c6e7e4e4835d

                                SHA1

                                9a6f64cb41e70715939a309738526b3bd722f3d1

                                SHA256

                                4c3b22fa9fa1f11f1961102cf036fba30731169bb81c303d1c920316869e3f3c

                                SHA512

                                6565b7f36b8ac7ed84fc16353560760bd9500d6cc8d0c99d9ff720f1d1db64053ec5cfc7a587c14740b250b1a42eae834a6dc14a02a3c63d5d378b4b0cc8f7cb