Analysis

  • max time kernel
    149s
  • max time network
    152s
  • platform
    windows11-ltsc_2024_x64
  • resource
    win11ltsc2024-20260630-en
  • resource tags

    arch:x64arch:x86image:win11ltsc2024-20260630-enlocale:en-usos:windows11-ltsc_2024-x64systemwindows
  • submitted
    01/07/2026, 18:23

General

  • Target
    livechatsupport.exe
  • Size 7.7MB
  • Sample260701-w1hv1ady21
  • SHA256 bfc1675ee1e358db8356f515aaded7962923e426aa0a0a1c0eddfc4dab053f89
  • MD5 SHA1 SHA512 SSDEEP TLSH
Score
4/10

Malware Config

Signatures

  • Loads dropped DLL 2 IoCs
  • Enumerates physical storage devices 1 TTPs

    Attempts to interact with connected storage/optical drive(s).

  • System Location Discovery: System Language Discovery 1 TTPs 3 IoCs

    Attempt gather information about the system language of a victim in order to infer the geographical location of that host.

  • Checks processor information in registry 2 TTPs 2 IoCs

    Processor information is often read in order to detect sandboxing environments.

  • Suspicious use of FindShellTrayWindow 5 IoCs
  • Suspicious use of SendNotifyMessage 5 IoCs
  • Suspicious use of WriteProcessMemory 2 IoCs

Processes

  • C:\Users\Admin\AppData\Local\Temp\livechatsupport.exe
    "C:\Users\Admin\AppData\Local\Temp\livechatsupport.exe"
    1⤵
    • System Location Discovery: System Language Discovery
    • Suspicious use of WriteProcessMemory
    PID:3656
    • C:\Users\Admin\AppData\Local\Temp\livechatsupport.exe
      "C:\Users\Admin\AppData\Local\Temp\livechatsupport.exe" --local-service
      2⤵
      • Loads dropped DLL
      • System Location Discovery: System Language Discovery
      PID:2452
    • C:\Users\Admin\AppData\Local\Temp\livechatsupport.exe
      "C:\Users\Admin\AppData\Local\Temp\livechatsupport.exe" --local-control
      2⤵
      • Loads dropped DLL
      • System Location Discovery: System Language Discovery
      • Checks processor information in registry
      • Suspicious use of FindShellTrayWindow
      • Suspicious use of SendNotifyMessage
      PID:4796

Network

        MITRE ATT&CK Enterprise v16

        Replay Monitor

        Loading Replay Monitor...

        Downloads

        gcapi.dll

        • Path C:\Users\Admin\AppData\Local\Temp\gcapi.dll
        • Size 385KB
        • SHA256 73170761d6776c0debacfbbc61b6988cb8270a20174bf5c049768a264bb8ffaf
        • MD5 SHA1 SHA512 SSDEEP TLSH

        ad.trace

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\ad.trace
        • Size 10KB
        • SHA256 fa2e6be9a8e56ad07f5db8e6c227a68e7b81f756eb9394f3e219c9cd003098cf
        • MD5 SHA1 SHA512 SSDEEP TLSH

        ad.trace

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\ad.trace
        • Size 7KB
        • SHA256 93ec6e5a8c87cdd5fbc659611b9bc837c12c67f596462d7efd4ff76e9563d467
        • MD5 SHA1 SHA512 SSDEEP TLSH

        service.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\service.conf
        • Size 2KB
        • SHA256 4ed140c10977d8cca45233a137dfb51d6f5a76fc2c5e3bd6bb9181b3bbda3237
        • MD5 SHA1 SHA512 TLSH

        service.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\service.conf
        • Size 1KB
        • SHA256 045fd3698fab6e3e87e18a723b4cb9e3f26e1217385288860a7b832aa94ce01c
        • MD5 SHA1 SHA512 TLSH

        service.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\service.conf
        • Size 3KB
        • SHA256 6d48d12e4057099962b8404e600c6f95fa46d89e4d70e30551098bedbea46d47
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 142B
        • SHA256 77ebdc74416647a83a99023793cf73b5e249869fd3eca267c356a0793e24d97a
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 312B
        • SHA256 217ca81cecef817670c9ba5ca2172abf66d5585ceb87ae23ef4ff7713ec8a077
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 391B
        • SHA256 bc97f18574a8256a30626fe85b2a01e805dac1621bbf1e2a8599f4ca9f34763e
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 424B
        • SHA256 bc687753939e263b5c0f3146ad74f4ee075b1da8e11a93cca130f7b127a5874a
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 468B
        • SHA256 fe5c293c202204b0007b9d9ddcb87ef891c479b46a59934d72c8ef7e919783b9
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 676B
        • SHA256 4ef9d379febe6825d68727373fcf14a27c7a86606a8db18747e572359248abdd
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 745B
        • SHA256 6c196097744d0c74bfe5fc83bea3dd12d2c6efb249fceaee1f7d9c12827cd818
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 367B
        • SHA256 7b640a7142d4bb78414c0a3951f6722a87a73167472f7bbbb25d2cadae3e33f3
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 468B
        • SHA256 05e33a2163a62b0edcbfae62e9bd077bd9987a9d05b797402069ad6f3c9d6918
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 642B
        • SHA256 2a215db6e68978d905ad0e22da3e3973afe41940e3e3c80c97a1e35fec12487f
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 532B
        • SHA256 1672abb53da3b798f2862b25dede09d437c1a5908ff56033c1af9e05db7ab887
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 599B
        • SHA256 796b4f3d6bd18611cb997da415e0b43167da736c15d45ce8dddd5d3e6fb73244
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 622B
        • SHA256 aa64d2c7f263c3ff200de66ebcff87ad4de7125dd30cf1d3019abe33a4f2dc4b
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 766B
        • SHA256 1ce8846ed0909f13b8783a15fa282fce92325b1969a96fc3a346553ab40374eb
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 556B
        • SHA256 eea05fcb616059eb858ad3d3934a819c22e83c242bc4f938716285e6333728f1
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 468B
        • SHA256 12c47121d88958c79b0fd393f1cf82dd03526cc9f701dedbb94376725bd49147
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 775B
        • SHA256 52d512e6aac734e24e1c1de5fbf15fd5491a23049edc65dcee0e88030f7f3ca8
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 573B
        • SHA256 ad5adcc70a7ed47b0ae733ca2d3e6d8c155359e5396e990e77a6de0c187ac0ac
        • MD5 SHA1 SHA512 TLSH

        system.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\system.conf
        • Size 801B
        • SHA256 309162a659987a493bd65907d3d7d5a3937850c8d6904828d5a038b0b97e5e8b
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 41B
        • SHA256 8a395011a6a877d3bdd53cc8688ef146160dab9d42140eb4a70716ad4293a440
        • MD5 SHA1 SHA512

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 831a905e19a21cc54f96601b8df62004b88ecc67113716767bd673054f10dda0
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 549B
        • SHA256 a6a5ab6626ed439be96f1e56ec6d327d4e9c77ad908a2f9528870bcb9ac36ab4
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 e948d976fcdb4b13e61e4bdf4c17de35cad728327fadf29ad98fac6d984456ab
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 55B
        • SHA256 9f0978233c9f9c61b342eca430d51ef45f974bd4ad9b709fe9294a6d7c53bbbc
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 5KB
        • SHA256 6940ae86484dae3a2147fbb1d99fd70c6e8fd8b3e96f4f23643f0666e2a94bba
        • MD5 SHA1 SHA512 SSDEEP TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 2e2b5f460824f9c434557b8e65c5b788e251995bc1e4eb633acee4442877518b
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 9592d94d80db403cf19d66c49a53cb67fbbb1f80fc6b51fa44a208aa56c5bf2e
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 fec159d900ef6c6676f2e61db088f2419bb869f3d9e9c595e3ce9895427f10af
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 ad71fa528e3f11ecb52478919b2ed1edb593ec1e6548af97f86ae84cce7cad70
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 0c1bc8348896694434818b404e6a3254501082a8b8fe3cdc6a8bb31d6c985a74
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 9a9ec0e668d058f14fde7ae7fe23b99457931a55a6c1b7e8e682e82ce3c4015a
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 f83193904e859bf552bf4b20f5a58ff60e05033e1cbb135dfd23b7bd1adc4646
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 a9b8848bc148af0ea1a86c4c2e096b58e4403ef57a0531bd5b55d6d56cb4bedb
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 33b25d019356a7085523ca1b6ffdcb6ad27f1053e2d790bf4f9a7d87a4e6f36e
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 5KB
        • SHA256 c8eb8532b9324aaca28fb315ebd7a537e39a0d77e550df0a6400e946c4be102c
        • MD5 SHA1 SHA512 SSDEEP TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 8cc13f626cdc2b944dc56a9c1e5bedcf677cb1f5cb412bd9f8ba1a3170b1fa5b
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 ea0ff30ed6ea77b8136eaccbf1d00c603c810a8cf81ac50ef59781ea09929e7f
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 897aeaf927460a9d3f27dfacfd4dfa2e5d812853d13a89d4f1f3a24fadd6d342
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 7e74f03d373c03e59c1f5982b9feed2ca2631c4b534c604e06d8d8b14852ab7d
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 e6218d1028336ac759e082fe2e6c90fab644915eead1de8b4b9a51570d2ab5d1
        • MD5 SHA1 SHA512 TLSH

        user.conf

        • Path C:\Users\Admin\AppData\Roaming\AnyDesk\user.conf
        • Size 1KB
        • SHA256 dd6006df96d2e43e544a51acd8065809067a4231d83dfb79a641c8d1432af6ac
        • MD5 SHA1 SHA512 TLSH

        memory/2452-266-0x0000000000140000-0x00000000024DA000-memory.dmp

        memory/2452-271-0x0000000000140000-0x00000000024DA000-memory.dmp

        memory/2452-274-0x0000000000140000-0x00000000024DA000-memory.dmp

        memory/2452-159-0x00000000046A0000-0x00000000046BB000-memory.dmp

        memory/2452-155-0x00000000046A0000-0x00000000046BB000-memory.dmp

        memory/2452-158-0x00000000046A0000-0x00000000046BB000-memory.dmp

        memory/2452-418-0x0000000000140000-0x00000000024DA000-memory.dmp

        memory/2452-30-0x0000000004460000-0x00000000044EB000-memory.dmp

        memory/2452-28-0x0000000000140000-0x00000000024DA000-memory.dmp

        memory/3656-24-0x0000000000140000-0x00000000024DA000-memory.dmp

        memory/3656-2-0x0000000002E80000-0x0000000002F0B000-memory.dmp

        memory/3656-269-0x0000000000140000-0x00000000024DA000-memory.dmp

        memory/3656-268-0x0000000000144000-0x0000000001D33000-memory.dmp

        memory/3656-265-0x0000000000140000-0x00000000024DA000-memory.dmp

        memory/3656-0-0x0000000000140000-0x00000000024DA000-memory.dmp

        memory/3656-4-0x0000000000144000-0x0000000001D33000-memory.dmp

        memory/3656-417-0x0000000000140000-0x00000000024DA000-memory.dmp

        memory/4796-267-0x0000000000140000-0x00000000024DA000-memory.dmp

        memory/4796-33-0x0000000000140000-0x00000000024DA000-memory.dmp

        memory/4796-34-0x0000000002DA0000-0x0000000002E2B000-memory.dmp

        memory/4796-419-0x0000000000140000-0x00000000024DA000-memory.dmp