Analysis

  • user interaction
    yes
  • max time kernel
    28s
  • max time network
    15s
  • platform
    windows10-2004_x64
  • resource
    win10v2004-20260911-en
  • resource tags

    arch:x64arch:x86image:win10v2004-20260911-enlocale:en-usos:windows10-2004-x64systemwindows
  • submitted
    27/10/2026, 01:59

General

  • Target
    https://genesys.my.site.com/customercare/CaseDetail?id=0004221152
  • Sample261027-cel6racd87
Score
3/10

Malware Config

Signatures

  • Browser Information Discovery 1 TTPs

    Enumerate browser information.

  • System Time Discovery 1 TTPs 1 IoCs

    Adversary may gather the system time and/or time zone settings from a local or remote system.

  • Checks processor information in registry 2 TTPs 2 IoCs

    Processor information is often read in order to detect sandboxing environments.

  • Enumerates system info in registry 2 TTPs 3 IoCs
  • Modifies registry class 1 IoCs
  • Suspicious behavior: NtCreateUserProcessBlockNonMicrosoftBinary 3 IoCs
  • Suspicious use of FindShellTrayWindow 33 IoCs
  • Suspicious use of SendNotifyMessage 32 IoCs
  • Suspicious use of WriteProcessMemory 21 IoCs

Processes

  • C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
    "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --start-maximized --disable-default-apps --disable-component-update --simulate-outdated-no-au='Tue, 31 Dec 2099 23:59:59 GMT' --single-argument https://genesys.my.site.com/customercare/CaseDetail?id=0004221152
    1⤵
    • Checks processor information in registry
    • Enumerates system info in registry
    • Modifies registry class
    • Suspicious behavior: NtCreateUserProcessBlockNonMicrosoftBinary
    • Suspicious use of FindShellTrayWindow
    • Suspicious use of SendNotifyMessage
    • Suspicious use of WriteProcessMemory
    PID:4376
    • C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
      "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=crashpad-handler "--user-data-dir=C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data" /prefetch:4 --monitor-self-annotation=ptype=crashpad-handler "--database=C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Crashpad" --annotation=IsOfficialBuild=1 --annotation=channel= --annotation=chromium-version=139.0.7258.155 "--annotation=exe=C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --annotation=plat=Win64 --annotation=prod=Edge --annotation=ver=139.0.3405.125 --initial-client-data=0x238,0x23c,0x240,0x234,0x264,0x7ffca742c188,0x7ffca742c194,0x7ffca742c1a0
      2⤵
        PID:4360
      • C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
        "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=network.mojom.NetworkService --lang=en-US --service-sandbox-type=none --no-pre-read-main-dll --force-high-res-timeticks=disabled --always-read-main-dll --metrics-shmem-handle=1316,i,10696999486379615945,17940894142655200772,524288 --field-trial-handle=2528,i,12438831655239419948,2936449138104149608,262144 --variations-seed-version --mojo-platform-channel-handle=2588 /prefetch:3
        2⤵
        • System Time Discovery
        PID:5892
      • C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
        "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=gpu-process --no-pre-read-main-dll --force-high-res-timeticks=disabled --gpu-preferences=SAAAAAAAAADgAAAIAAAAAAAAAAAAAGAAAQAAAAAAAAAEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAAAAABAAAAAAAAAACAAAAAAAAAAIAAAAAAAAAA== --always-read-main-dll --metrics-shmem-handle=1660,i,11637712225077504248,9522992347689636842,262144 --field-trial-handle=2528,i,12438831655239419948,2936449138104149608,262144 --variations-seed-version --mojo-platform-channel-handle=2524 /prefetch:2
        2⤵
          PID:2992
        • C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
          "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=storage.mojom.StorageService --lang=en-US --service-sandbox-type=service --force-high-res-timeticks=disabled --always-read-main-dll --metrics-shmem-handle=2352,i,1223439187793285669,15897627714090884602,524288 --field-trial-handle=2528,i,12438831655239419948,2936449138104149608,262144 --variations-seed-version --mojo-platform-channel-handle=2644 /prefetch:8
          2⤵
            PID:3008
          • C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
            "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --pdf-upsell-enabled --force-high-res-timeticks=disabled --video-capture-use-gpu-memory-buffer --lang=en-US --js-flags=--ms-user-locale= --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=6 --always-read-main-dll --metrics-shmem-handle=3488,i,6645211454881784967,13998517419007156459,2097152 --field-trial-handle=2528,i,12438831655239419948,2936449138104149608,262144 --variations-seed-version --mojo-platform-channel-handle=3544 /prefetch:1
            2⤵
              PID:2516
            • C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
              "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --pdf-upsell-enabled --force-high-res-timeticks=disabled --video-capture-use-gpu-memory-buffer --lang=en-US --js-flags=--ms-user-locale= --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=5 --always-read-main-dll --metrics-shmem-handle=3492,i,12987144286674733983,9338266117184441141,2097152 --field-trial-handle=2528,i,12438831655239419948,2936449138104149608,262144 --variations-seed-version --mojo-platform-channel-handle=3592 /prefetch:1
              2⤵
                PID:5624
              • C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
                "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --pdf-upsell-enabled --force-high-res-timeticks=disabled --disable-gpu-compositing --video-capture-use-gpu-memory-buffer --lang=en-US --js-flags=--ms-user-locale= --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=7 --always-read-main-dll --metrics-shmem-handle=4988,i,16773701307966660787,3505164156723400378,2097152 --field-trial-handle=2528,i,12438831655239419948,2936449138104149608,262144 --variations-seed-version --mojo-platform-channel-handle=4940 /prefetch:1
                2⤵
                  PID:3720
                • C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
                  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=asset_store.mojom.AssetStoreService --lang=en-US --service-sandbox-type=asset_store_service --force-high-res-timeticks=disabled --always-read-main-dll --metrics-shmem-handle=3512,i,1938789917723662753,14766503633865005295,524288 --field-trial-handle=2528,i,12438831655239419948,2936449138104149608,262144 --variations-seed-version --mojo-platform-channel-handle=5036 /prefetch:8
                  2⤵
                    PID:2384
                  • C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
                    "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=entity_extraction_service.mojom.Extractor --lang=en-US --service-sandbox-type=entity_extraction --onnx-enabled-for-ee --force-high-res-timeticks=disabled --always-read-main-dll --metrics-shmem-handle=3544,i,15934837769902710046,1491361767387134105,524288 --field-trial-handle=2528,i,12438831655239419948,2936449138104149608,262144 --variations-seed-version --mojo-platform-channel-handle=3464 /prefetch:8
                    2⤵
                      PID:4408
                    • C:\Program Files (x86)\Microsoft\Edge\Application\139.0.3405.125\identity_helper.exe
                      "C:\Program Files (x86)\Microsoft\Edge\Application\139.0.3405.125\identity_helper.exe" --type=utility --utility-sub-type=winrt_app_id.mojom.WinrtAppIdService --lang=en-US --service-sandbox-type=none --force-high-res-timeticks=disabled --always-read-main-dll --metrics-shmem-handle=5840,i,6801964416573425463,8762382795703421788,524288 --field-trial-handle=2528,i,12438831655239419948,2936449138104149608,262144 --variations-seed-version --mojo-platform-channel-handle=5848 /prefetch:8
                      2⤵
                        PID:2472
                      • C:\Program Files (x86)\Microsoft\Edge\Application\139.0.3405.125\identity_helper.exe
                        "C:\Program Files (x86)\Microsoft\Edge\Application\139.0.3405.125\identity_helper.exe" --type=utility --utility-sub-type=winrt_app_id.mojom.WinrtAppIdService --lang=en-US --service-sandbox-type=none --force-high-res-timeticks=disabled --always-read-main-dll --metrics-shmem-handle=5840,i,6801964416573425463,8762382795703421788,524288 --field-trial-handle=2528,i,12438831655239419948,2936449138104149608,262144 --variations-seed-version --mojo-platform-channel-handle=5848 /prefetch:8
                        2⤵
                          PID:3844
                      • C:\Program Files (x86)\Microsoft\Edge\Application\139.0.3405.125\elevation_service.exe
                        "C:\Program Files (x86)\Microsoft\Edge\Application\139.0.3405.125\elevation_service.exe"
                        1⤵
                          PID:4636
                        • C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
                          "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window --win-session-start
                          1⤵
                            PID:2760

                          Network

                                MITRE ATT&CK Enterprise v16

                                Replay Monitor

                                Loading Replay Monitor...

                                Downloads

                                989a9269-fc95-484f-bd48-d3680cf22637.tmp

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\989a9269-fc95-484f-bd48-d3680cf22637.tmp
                                • Size 25KB
                                • SHA256 3cb15b0ac64e94e7a37974f0bb104a90dbf823dbea1c96f871d69c8753f23188
                                • MD5 SHA1 SHA512 SSDEEP TLSH

                                settings.dat

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Crashpad\settings.dat
                                • Size 280B
                                • SHA256 3c1c88a1dc8e5439a1a520e9db930955bf4755654f664147c54e6cba8b43ed4c
                                • MD5 SHA1 SHA512 TLSH

                                settings.dat

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Crashpad\settings.dat
                                • Size 280B
                                • SHA256 2f67a665126f0d437497b394b50cc87ce72773b6abd85385bb78adf0ad326302
                                • MD5 SHA1 SHA512 TLSH

                                774cd618-8450-44e5-8034-2a42e8ec4441.tmp

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\774cd618-8450-44e5-8034-2a42e8ec4441.tmp
                                • Size 27KB
                                • SHA256 b889e5382c9e415bcf4e5e68d2959c49597a0b5dcecea8a5067e3c14924f16f9
                                • MD5 SHA1 SHA512 SSDEEP TLSH

                                8f0a4b5a-67b9-4cec-b206-1a501d68329d.tmp

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\8f0a4b5a-67b9-4cec-b206-1a501d68329d.tmp
                                • Size 414B
                                • SHA256 5a7cc87b86712e4d29c252f33eb5a0105fd70fa9319c2d79d44512d76c25412d
                                • MD5 SHA1 SHA512 TLSH

                                3cefcd10-7cbe-466b-a112-589138ef97b8.tmp

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\DualEngine\3cefcd10-7cbe-466b-a112-589138ef97b8.tmp
                                • Size 2B
                                • SHA256 44136fa355b3678a1146ad16f7e8649e94fb4fc21fe77e8310c060f61caaff8a
                                • MD5 SHA1 SHA512

                                044d9911-ef01-4118-a345-14108d857522.tmp

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\Network\044d9911-ef01-4118-a345-14108d857522.tmp
                                • Size 2B
                                • SHA256 4f53cda18c2baa0c0354bb5f9a3ecbe5ed12ab4d8e11ba873c2f11161202b945
                                • MD5 SHA1 SHA512

                                4902efc0-c011-41f7-9d46-a84701eb6cd2.tmp

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\Network\4902efc0-c011-41f7-9d46-a84701eb6cd2.tmp
                                • Size 40B
                                • SHA256 6028bd681dbf11a0a58dde8a0cd884115c04caa59d080ba51bde1b086ce0079d
                                • MD5 SHA1 SHA512

                                CURRENT

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\Sync App Settings\ghbmnnjooekpmoecnnnilnnbdlolhkhi\CURRENT
                                • Size 16B
                                • SHA256 0f1bad70c7bd1e0a69562853ec529355462fcd0423263a3d39d6d0d70b780443
                                • MD5 SHA1 SHA512

                                sync_diagnostic.log

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\Sync Data\Logs\sync_diagnostic.log
                                • Size 23KB
                                • SHA256 7d95a8b03e55c13f1d633378f5ec92305d412ed96262b047503a822bcfa55465
                                • MD5 SHA1 SHA512 SSDEEP TLSH

                                MANIFEST-000001

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\Sync Extension Settings\ghbmnnjooekpmoecnnnilnnbdlolhkhi\MANIFEST-000001
                                • Size 41B
                                • SHA256 f9d31b278e215eb0d0e9cd709edfa037e828f36214ab7906f612160fead4b2b4
                                • MD5 SHA1 SHA512

                                a2766de8-ff13-4f24-bc9b-6b27a10df11c.tmp

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\a2766de8-ff13-4f24-bc9b-6b27a10df11c.tmp
                                • Size 12KB
                                • SHA256 0c03b97b3db30f565ead29ec49a5ce420f0d9459e63834052780004a431b098b
                                • MD5 SHA1 SHA512 SSDEEP TLSH

                                adaf72a1-4ef5-4ecf-b719-96e456da187d.tmp

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\adaf72a1-4ef5-4ecf-b719-96e456da187d.tmp
                                • Size 12KB
                                • SHA256 9dc999096b0358b6a9cf7826d4cc35eab43577c3384eac80588ffb76974a7fe3
                                • MD5 SHA1 SHA512 SSDEEP TLSH

                                f565880f-f000-4e1b-b781-3eb0a12d6a56.tmp

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\Default\f565880f-f000-4e1b-b781-3eb0a12d6a56.tmp
                                • Size 6B
                                • SHA256 4489f9e3e454748b3521eb214e0a5694d562cff3d9ff511cb456953c8f534c00
                                • MD5 SHA1 SHA512

                                ae48111b-fd7c-45f7-aab6-4cd6b2e22c54.tmp

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\ae48111b-fd7c-45f7-aab6-4cd6b2e22c54.tmp
                                • Size 26KB
                                • SHA256 2a30eaf7a6a9d760637aacf86456824441d64d2703fe927193a7c018a35b6b36
                                • MD5 SHA1 SHA512 SSDEEP TLSH

                                c78f8478-53a4-4a41-af16-ecb2bb398732.tmp

                                • Path C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data\c78f8478-53a4-4a41-af16-ecb2bb398732.tmp
                                • Size 26KB
                                • SHA256 b62ae48027b32c67de4e9675d759d0e7f24e2c059207f4d75e2656b40a8ef436
                                • MD5 SHA1 SHA512 SSDEEP TLSH

                                5a2a7058cf8d1e56c20e6b19a7c48eb2386d141b.tbres

                                • Path C:\Users\Admin\AppData\Local\Microsoft\TokenBroker\Cache\5a2a7058cf8d1e56c20e6b19a7c48eb2386d141b.tbres
                                • Size 2KB
                                • SHA256 da66abb71ae69dd914008079073e5021704df409aba6f8031cdf4fcd3082b8fb
                                • MD5 SHA1 SHA512 TLSH

                                memory/3844-245-0x000002E4B3340000-0x000002E4B4340000-memory.dmp